I have spent close to a year at sea. Granted, most of it was courtesy of the
United States Navy. There is something
special about falling asleep off the shore of one country and waking up near
another country or continent.
Marines and sailors are billeted in close quarters but time
at sea is always fun, well, mostly fun.
There are the occasional plumbing problems, rough seas, or
long periods at sea without resupply.
You can only eat so much carrot-raisin salad before you are ready to
invade a small country just to get some meat and potatoes.
Having long ago retired as a Marine officer, I decided it
was time to go back to sea. This time it
would just all be for fun. I booked on
Carnival. It offered a 5 day cruise out
of Galveston, Texas. Booking and room
selection was fairly easy online. I
added some excursions and then I added their internet service package. I paid about $90 for internet for this short
week but thought that it would be worth it to share some photos as we traveled.
For all of the good things on this cruise, the internet was
very disappointing. I was never able to
upload a single photo and received next to nothing in downloads. By mid-week, I was locked out of the service
altogether.
It was sort of like having the ship capsize and nobody really cared about righting it.
The cruise director made a general announcement apologizing for
the service going down, but my service was never restored. I was told by Carnival service people on board
that the company would send me a survey to address my concern.
I enjoyed the cruise, have booked more cruises with Carnival
but have to say that I am very disappointed at the integrity level of the
Carnival operations in general.
After my first contact with Carnival was ignored, I again
contacted them about the problem. A few
days later, I received an email that said we are sorry that you were disappointed
but we are not going to do anything about it.
As with many things in this life, you get a mixed bag.
The cruise was great and even included a special performance
by Matt Gumm. Matt is a comedian that I have seen many
times in Branson, Missouri. He was the
highlight of the cruise and happened to be a guest who just offered to
entertain us.
The food was good and the wait times were not long. Guy’s Burgers and Pirate Pizza were the
favorites—even over the fine fare at the evening meals. The staff was always upbeat and did what they
could to make sure that everyone enjoyed the cruise.
Like I said, I booked again but this time a little wiser.
When I was aboard ship as a Marine, integrity was
everything; not so much with Carnival. I
am skeptical about any promises made by the Carnival management.
I still expect to have a good time on my next cruise
enjoying so many things done in first class fashion, but always with one eye
open to see what less than honorable ploys are afoot to make the cruise more
profitable by selling something that won’t be delivered, replaced, or refunded.
Caveat emptor